Either the router is powered off or the credentials given during the process are incorrect.Please check that the router is up and running. Check the credentials. Check that the wifi band is 2.4 GHz.
This means that credentials have been sent to the AVAA C214 and the router was able to assign an IP address to the AVAA C214. There are too many stages in the network such as repeaters, switches, etc. The smartphone switched network to return to its preferred network. As a result smartphone and AVAA C214 are [...]
The AVAA C214 is too far from the network source.
The AVAAs are pressure-based absorbers and will therefore be most effective in location where the pressure build-up is greatest. As it is almost impossible to model the acoustic behaviour in a room, the following rules offer a rapid way of find the best positions: In the corners.Corners will generally be most the most effective location as [...]
Yes PSI Audio products will work in all countries. It is important however that the voltage is set to match the voltage of the mains (i.e. 230 V or 115 V). This is normally done by the importer who will make sure the products are set up for the local network. The procedure is explained in [...]
The warranty period is 5 years on all of PSI Audio products and on component and manufacturing defects. If you register your product using this form, you will receive an additional year of warranty (total of 6 years).
Yes, when new firmware is available, an update will be displayed in your app. You can then download and install it over the wireless network.
The AVAA C214 and AVAA C20 are very comparable in terms of performance.The main difference lies in the design and size, which make the AVAA C214 easier to integrate into a room.What's more, the AVAA C214 can be individually controlled via a smartphone app to turn it on and off and to adjust the gain.Gain can [...]
Yes, both the C20 and the C214 can be used in any position.The optional feet available for the C214 are useful to place it horizontally on the floor or to fix it to wall or ceiling.
Please check that the power switch is set on the ON position and that the mains cable is properly connected to the mains. If the problem persists, check the fuse, the voltage selector and the AC power voltage. If this doesn’t solve the problem, please contact PSI Audio or a PSI Audio authorised dealer.